PC Fax Software – Modem – trouble sending?
I have a 4in1 Lexmark printer (5 years old). It contains PC fax software called BVRP. I recently changed out my older computer to a less older computer and reinstalled the printer/software. The printer works fine except for the fax software. At first, we thought it was my older modem so we put in a different modem (internal) and immediately the software recognized it. So we thought all was okay. But, the transmissions won’t complete. It dials, connects, starts to initialize, then it says "fine mode remote modem not compatible". I tried several different fax numbers but nothing works. I just can’t figure out why it won’t send. Any suggestions that I can try. My softward is approx 6 years old and the help line is not very helpful if you know what I mean. Thanks!
My software is trying to send 14,400 bps. In my Lucent Modem properties, it shows a port speed of 115,200. Could this be the problem.
If you had a choice of updating the Lexmark software drivers or the modem drivers to fix the incapatability problem, which would be your first choice.
Tagged with: 4in1 • 6 years • bps • fax numbers • first choice • lexmark • lucent • lucent modem • modem drivers • modem properties • older computer • pc fax software • port speed • printer software • software drivers • transmissions
Filed under: Send Fax From Pc
Hello Susie D. You need to go to Lexmark web-site to download the Drivers Updates. (http://www.lexmark.com) click on this link to get to the web-site once at their website look for a search window where you type in the model number of your printer then click the small arrow obsite of your model number in the search window and it will pull up a photo of your printer, you might get a list to pick from or you just might get your printer and options all by itself, if so look for where it says Drivers downloads, either on the page or to the left of that screen under a list of options to click on, just look for the downloads or the drivers, click there and follow directions. I hope that this is some helpful information Good Luck.