Why does my internet connection stop working when I connect the DSL through my fax machine?
I need to receive a fax, so I have to unplug the DSL from the modem and route it through the fax/printer. Now I do not have internet connection and the DSL light blinks red? What other line, etc. do I need to have both fax and internet capability at the same time? No smart a** remarks, if I knew the answer I wouldn’t be asking.
Okay done. The splitter is connected to the wall with the phone line on the phone side and dsl on the other. Which line connects to the fax machine? Elementary I know, but I have to start somewhere.
Tagged with: dsl • fax machine • internet capability • internet connection • modem
Filed under: internet faxing
You should have a micro comb" filter (splitter) that came with your DSL kit.
You need to connect the Filter into your phone jack and connect your DSL line into the DSL side of the splitter,
Then connect your phone/fax line into the Phone side of the splitter.
** If you only have on phone cored (the one you are using for DSL) move it from the DSL side of the splitter to the Phone side for using your fax… Just don’t forget to move it back to the DSL side when you are finished.
You were given telephone filters… one on each phone line that did not connect to the DSL modem. This means that the line you connect to the fax machine needs its filter. check the box the DSL modem came in. The quick setup card in that same box will confirm this.
It sounds like your fax machine has noise reduction circuitry built in that is managing to corrupt the DSL signals so your modem doesn’t recognize them. As a result, you can’t chain your DSL modem behind the fax machine.
DSL uses some of the unused higher frequencies that the phone wire can carry. Unfortunately, sometimes you’ll hear the additional signals as noise (hissing or clicks) on the line. Also, some devices generate broad spectrum noise on the line and can temporarily disrupt your DSL connection (e.g.: pulse dialing). This is why your ISP will provide you with gizmos called DSL filters or micro filters. These filters will split out the frequencies and keep the devices from interfering with one another.
Some have only one plug and one socket. They’re called in-line filters. These kinds of filters will output the signals used for telephony only and remove the DSL signals. You should be putting one of these between the wall socket and any regular telephone device like handsets, modems (analog, not DSL), answerers, or fax machines.
Some have multiple sockets marked as ‘DSL’ and ‘Phone’. These filter the DSL-only signals to the ‘DSL’ socket, and the telephony signals to the ‘Phone’ socket(s). They act as a combined splitter and in-line filter(s) for the ‘Phone’ port(s).
The correct setup with in-line filters should be:
wall socket => splitter
……………………splitter port (A) => DSL modem
……………………splitter port (B) => filter => fax machine
If your filter provides you ‘DSL’ and ‘Phone’ sockets:
wall socket => DSL filter
……………………filter’s ‘DSL’ port => DSL modem
……………………filter’s ‘Phone’ port => fax machine
In both scenarios, you can feel free to chain any other device(s) behind the fax machine (e.g.: handset or answerer).
This assumes you’re part of the vast majority that isn’t using HomePNA products to network computers using your home phone wiring. Throw that in the mix, and things need a little more consideration and a little more hardware.
May I recommend you Switch to Internet Faxing.
As you can see, using a fax machine can become complicated and expensive. Did you know that a fax machine is the most energy consuming office machine? You will be increasing your electric bill expenses and not to mention the money you waste on buying paper and ink.
Online faxing is a GREEN solution and much more efficient then a fax machine. Plus you get more features such as a free local or toll free number and you can send and receive faxes 24/7 without increasing your electric bill. Best of all, if you are on the go that is no problem because you can access your online faxing account from anywhere in the world as long as you have a computer with internet access.
Just a suggestion
Internet faxing is a lot easier, I made the switch last year and save thousands of dollars in office expenses. If you are interested check out more information in the link below.